Loko's CV
Loko Valentine
GUEST SERVICES RECEPTIONIST | FRONT DESK | CUSTOMER SERVICE
Profile summary
Experienced Guest Services Receptionist with 2 years of experience in front desk operations and client communication. Manages reception activities, visitor assistance, telephone communications, and document management systems. Committed to delivering professional service and maintaining accurate records.
Career highlights
Front Desk Operations: Manages reception activities by welcoming visitors, routing telephone communications, and coordinating appointments for staff members.
Document Management: Maintains organized filing, scanning, photocopying, and data entry systems while handling information discreetly.
Computer Skills Certification: Holds the International Computer Driving License from IAT in Nairobi.
Key skills
Professional experience
Manages front-desk operations and visitor reception workflows, overseeing client interactions and administrative support functions. Coordinates communication channels and documentation systems to maintain operational continuity.
- Receives and directs telephone calls, messages, and general inquiries to appropriate staff members.
- Manages appointments and coordinates meetings alongside visitor arrangements.
- Handles filing, scanning, photocopying, and data entry while maintaining accurate records.
- Keeps the reception area organized and ensures documents and information are handled discreetly.
Education
Certifications
Languages
English · Professional
Swahili · Professional